Our NSAI Certified ISO 9001:2015 Quality Management System (QMS) reflects our ongoing commitment to build repeatable quality into our products and services “the first time.”

The QMS succeeds through the personal commitment of our president and is implemented through a comprehensive management system designed to empower individuals, promote teamwork and focus on customer satisfaction while continually improving work processes across the organization.

Control Measures

Control measures are built into the QMS to maintain accountability and responsibility for program support services. We use control measures to identify potential problems early so we can take immediate corrective action while meeting milestones and quality standards set for every project. Below are the control measures used to monitor and maximize quality performance.

Control Measure Purpose Data Collection Method
Reports Current status of program, projects, systems Staff input and automated systems available online
Milestones Monitor schedule and project progress Comparison of planned to actual milestones available online
Visits On-site verification of support services Personal observations, informal face-to-face communications
Periodic Meetings Obtain customer guidance and feedback Written notes, minutes, action items, and milestones available online
User Feedback Gauge user satisfaction / dissatisfaction Regular informal meetings with customer managers. QA Routing Review Form available online
Employee Training To assure that all employees obtain the most recent information pertaining to their area of competence Corporate Human Resources Department maintains records of all training classes attended by employees
Financial Reports Identify financial status, issues, and problems, ensure accuracy Corporate financial management system reports. PM verification of reports available online

Quality Policy

ASI is fully committed to presenting our customers with the superior solutions they require while maintaining high value and cost-effectiveness. we plan to achieve this quality by:

  • Providing expert products and services in a timely, efficient manner
  • Using open communication with customers to ensure the accuracy of deliverables
  • Continuously monitoring key business metrics essential to the fulfillment of our responsibilities to customers
  • Training, involving, and motivating employees to enable them to perform their best work every day
  • Continually improve our services and performance

Suggestion Form

ASI takes all submissions seriously. If you provide your name and telephone number, someone will contact you concerning your suggestion. Please provide as much detail as possible so that we fully understand your issue. Your suggestion will be emailed to the ASI Quality Assurance Department.

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Corporate Headquarters

440 Viking Drive, Suite 230
Virginia Beach, VA 23452

Corporate Office

6255 Lake Gray Blvd., Suite 4
Jacksonville, FL 32244

USA Offices

Crystal City, VA
Havelock, NC
Oklahoma City, OK
Patuxent River, MD
San Diego, CA

Get in Touch

904-637-2020

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